Very knowledgeable doctors. They really helped my neck feel better.
pain is not managed, billing is unethical. look elsewhere for care.
Thanks!
Loved the staff in the Leonardtown office when I went for my first appointment. The nurse was actually knowledgable on my rare condition and was very pleasant. The doctor was amazing as well. However, the company as a whole doesn't seem to care about patients. I have been waiting 3 weeks for a preauthorization to be submitted to my insurance. One time I called, I was told my insurance had not responded which was a lie because my insurance company still had not received the paper work from the office. At that point I pointed out the office lying to me and I have not gotten very good customer service since. So the corporate office has no problem lying to the patients and only has one person in the entire practice that submits pre-authorizations so it takes an unknown amount of time to get one. I called today to get another status update and the individual on the phone was not kind and understanding of my situation, terrible customer service and terrible office staff. Maybe the CEO should consider hiring more individuals to process the paper work. You were quick to bill my insurance company thousands of dollars for my visit but you are not very quick in providing me the needed paper work to get my test done.
Kure Pain Management Leonardtown is a US Doctor based in Leonardtown, Maryland. Kure Pain Management Leonardtown is located at 23000 Moakley St, Second Floor, Leonardtown, MD 20650, USA.
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